Dr. Squatch Shipping Policies
1. Domestic Shipment Methods
Our standard shipping method is via DHL Global mail. DHL global mail has an average delivery time of 3-5 days. Orders to the west coast may take up to 5 days. Large orders may be shipped through UPS Ground. You should expect 2-5 business days for delivery once it leaves our shop.
Please check your inbox for tracking information as we will automatically send a tracking number to the email on file with the order.
If you would like to place a rush order, please contact us in advance and we can arrange that for you!
2. Order Processing
Orders placed through our website will ship within 1 business day. Orders received by 1pm EST typically are shipped out the same day, and if it's after this cutoff it will usually go out the next day.
In rare occasions or during exceptionally busy times, we do experience stockouts, which can cause a longer delay in an order. If this happens we will do our best to contact you ahead of time.
3. International Shipping
International shipping is done through DHL global mail and rates are calculated at checkout based on your country and order size. Please contact us with questions or for an order quote.